Shipping Policy

Last Updated: 23 January 2025

Welcome to Shipping Container Europe Limited, a UK-based shipping container company dedicated to delivering high-quality containers to customers worldwide. This Shipping Policy outlines the terms and conditions governing the shipment of our containers. By placing an order with us, you agree to the following terms:

Order Processing & Dispatch

  • Order Confirmation: Once your order is received and payment is confirmed, our team will begin processing your shipment within 3–5 business days.
  • Inspection & Preparation: Each container is thoroughly inspected, cleaned, and securely prepared for transit to ensure it meets our quality standards.
  • Dispatch Notification: You will receive an email notification with shipping details and a tracking number once your container has been dispatched.

Shipping Methods

We offer a range of reliable shipping methods to suit your requirements:

  • Sea Freight: Our primary method for container shipping, ensuring safe and cost-effective delivery across global waters.
  • Road & Rail Transport: For inland transportation within the UK and at destination ports.
  • Air Freight: Available for urgent shipments where feasible; subject to additional charges.

Shipping method and carrier will be determined based on your destination, container size, and service level chosen at the time of order.

Shipping Rates & Costs

  • Determination of Costs: Shipping costs are calculated based on container size, weight, destination, and any additional services requested. A detailed quote will be provided at the time of order.
  • International Charges: For shipments outside the UK, please note that customs duties, import taxes, and other fees are not included in our shipping rates and are the sole responsibility of the customer.
  • Payment: All shipping charges must be paid in full prior to dispatch unless otherwise agreed in writing.

Estimated Delivery Timeframes

  • Domestic Shipments: Estimated delivery within 7–14 business days.
  • International Shipments: Delivery times vary by destination and can range from 3–8 weeks. Transit times are estimated at the time of order and may be affected by weather conditions, port congestion, or customs processing delays.
  • Delays: While we strive for punctual delivery, unforeseen circumstances may cause delays. We will keep you informed of any significant changes to your estimated delivery date.

International Shipping & Customs

  • Worldwide Coverage: We ship containers to most countries worldwide.
  • Customs Clearance: Customers are responsible for ensuring that their local customs regulations, import duties, and taxes are met. We recommend contacting your local customs office for guidance.
  • Documentation: All necessary export documents will be provided. However, you may be required to supply additional documentation for customs clearance at your destination.

Packaging & Handling

  • Container Security: Our containers are securely packaged and loaded to withstand transit conditions.
  • Damage Inspection: Upon delivery, please inspect your container immediately. If you notice any damage or discrepancies, contact our customer service team within 48 hours of receipt to initiate a claims process.

Shipping Restrictions & Special Conditions

  • Regulatory Compliance: It is the customer’s responsibility to ensure that the container’s contents comply with local regulations at the destination.
  • Restricted Destinations: Certain regions may have shipping restrictions or additional requirements. Please inform us during the order process if your destination has known restrictions.

Tracking & Updates

  • Shipment Tracking: A tracking number and link will be provided once your container is dispatched, allowing you to monitor its journey in real time.
  • Status Updates: Regular updates will be communicated via email or through our online tracking portal.

Changes, Cancellations & Claims

  • Modifications: Once an order is processed, changes or cancellations may not be possible. Please contact us immediately if adjustments are needed.
  • Claims for Loss or Damage: In the event of a lost or damaged container during transit, please notify our customer service within 48 hours of delivery. Claims will be handled according to our standard procedures.

Contact Information

For any shipping-related inquiries or assistance, please contact us at:

  • Email: info@shippingcontainereuropeltd.com
  • Phone: +447492588690 
  • Address: Sittingbourne, Kent, United Kingdom

Policy Updates

This Shipping Policy may be updated from time to time. The most current version will always be posted on our website. We encourage you to review this policy periodically.

Thank you for choosing Shipping Container Europe Limited for your shipping container needs. We are committed to providing you with a reliable and efficient shipping experience worldwide.

If you have any questions or need further assistance, please do not hesitate to reach out.

This policy forms part of our Terms and Conditions. By using our services, you agree to abide by the conditions stated herein.